Refund Eligibility & Requirements
We understand that sometimes our budget performance metrics program might not align with your specific needs. That's why we've created a straightforward refund process that protects your investment while maintaining fairness for all participants.
Refunds are available within 14 days of program enrollment, provided you meet the eligibility criteria outlined below.
- Request must be submitted within 14 days of initial enrollment
- Completed less than 25% of available course materials
- No certificates or completion credentials have been issued
- All downloaded materials must be deleted and confirmed
- Account access will be terminated upon refund processing
- Original payment method verification required for security
Refund Processing Timeline
Submit Request
Contact our support team with your enrollment details and reason for refund request
Review Process
We review your account activity and verify eligibility within 3-5 business days
Refund Issued
Approved refunds are processed to original payment method within 7-10 business days
For partial refunds or special circumstances, we evaluate each case individually. If you're experiencing financial hardship or unexpected circumstances, please reach out to discuss potential solutions that might work better than a full refund.
Important Payment Information
Refunds are processed using the same payment method used for your original purchase. Bank processing times vary, but most refunds appear within 5-10 business days after we initiate the transaction.
We've designed our refund policy to be fair and transparent. Before requesting a refund, consider reaching out to our support team – we often can address concerns or provide additional resources that make the program more valuable for your specific situation.
Need to Request a Refund?
Our team is here to help process your request quickly and fairly. We typically respond to refund inquiries within 24 hours.
190a New N Rd, London N1 7BJ