Information We Collect

At neouglinrivaris, we understand that your financial data deserves careful handling. We collect information that helps us provide accurate budget performance metrics and personalised financial insights.

We only collect information that directly improves your experience with our budget performance tools. No hidden data gathering or unnecessary tracking occurs on our platform.

How We Use Your Information

Your information powers the features that matter most to your financial planning. Every piece of data serves a specific purpose in delivering valuable insights.

We analyse your budget patterns to generate performance metrics, identify spending trends, and suggest optimisation opportunities. This happens automatically within our secure systems, giving you real-time feedback on your financial progress.

Account information helps us personalise your dashboard, send important updates about your financial goals, and provide customer support when needed. We also use contact details to notify you about new features that could benefit your budgeting approach.

Technical data ensures our platform runs smoothly across different devices and browsers. This information helps us fix bugs, improve loading speeds, and maintain security standards that protect your financial information.

We never sell your personal information to third parties or use it for advertising purposes. Your financial data stays within neouglinrivaris's secure environment, working solely for your benefit.

Your Rights Under UK Data Protection Law

Under the UK GDPR and Data Protection Act 2018, you have comprehensive rights regarding your personal information. We've designed straightforward processes to help you exercise these rights.

To exercise any of these rights, contact us at info@neouglinrivaris.com or call +441582459377. We respond to all requests within one month and provide clear explanations of any actions taken.

Data Security Measures

Protecting your financial information requires multiple layers of security. We've implemented comprehensive measures that meet UK financial services standards.

Our servers are located in certified UK data centres that meet ISO 27001 standards. We maintain detailed incident response procedures and notify relevant authorities within 72 hours if any data breach occurs.

Data Retention and Deletion

We keep your information only as long as necessary to provide our services and comply with legal requirements. Different types of data have specific retention periods.

You can request immediate deletion of your account and personal information at any time, subject to legal retention requirements. We provide confirmation once deletion is complete and cannot recover information after this process.

Third-Party Services and Data Sharing

neouglinrivaris works with carefully selected service providers to deliver our budget performance features. We maintain strict agreements with all third parties who access your information.

Our cloud hosting provider stores encrypted data in UK-based servers and cannot access your personal information. Payment processors handle subscription payments but never see your budget data or financial goals.

Email service providers manage our communications but only receive your email address and name – no financial information passes through these systems. Customer support tools help our team assist you effectively while maintaining data security.

We never share your personal information for marketing purposes or sell data to advertisers. Any third-party access is strictly limited to providing the services you've requested from neouglinrivaris.

If we need to share information for legal reasons – such as court orders or regulatory requirements – we'll notify you unless legally prohibited from doing so.

International Data Transfers

Your personal information primarily stays within the United Kingdom. When international transfers are necessary, we ensure adequate protection through approved mechanisms.

Some of our security monitoring services operate from EU data centres that maintain equivalent privacy standards to UK law. These transfers occur under adequacy decisions that guarantee your information receives the same protection.

If we ever need to transfer data outside the EU and UK, we use Standard Contractual Clauses approved by UK authorities. These legal agreements require recipients to protect your information according to UK privacy standards.

We regularly review all international transfer arrangements to ensure continued compliance with UK data protection requirements. You can request details about any international transfers involving your personal information.

Cookies and Tracking Technologies

neouglinrivaris uses cookies and similar technologies to improve your experience and maintain platform security. We've designed our approach to respect your privacy while providing essential functionality.

Essential cookies keep you logged in, remember your dashboard preferences, and maintain security settings. These cannot be disabled without affecting core platform functionality.

Analytics cookies help us understand which features work best and identify areas for improvement. This information is anonymised and cannot be traced back to individual users.

We don't use advertising cookies or tracking technologies for marketing purposes. No third-party advertisers receive information about your visit to our platform.

You can manage cookie preferences through your browser settings. Our platform will continue working with essential cookies only, though some personalisation features may not function fully.

Updates to This Privacy Policy

We review and update this privacy policy regularly to reflect changes in our services, legal requirements, and privacy practices. Significant changes are communicated clearly to all users.

When updates occur, we'll notify you through your registered email address and display a prominent notice on our platform. You'll have 30 days to review changes before they take effect.

Minor updates – such as clarifying existing practices or correcting contact information – may be implemented without prior notice. We always indicate the revision date at the top of this policy.

If you disagree with significant changes, you can close your account before the effective date. Continued use of neouglinrivaris's services after the update period indicates acceptance of the revised privacy policy.

Previous versions of this policy are available upon request for your reference and comparison with current practices.